Whether it's 24/7 customer service, real-time data sync, data-driven direct marketing or relief of administrative burden, we provide you and your customers with everything e-commerce was meant to provide and more, in a format your customers will actually love and adopt.

F&B sales person tackling customer queries via Modern Trade chat app | Modern Trade Technologies
Feature
Build A Channel Your Customers Will Embrace

Overcome sluggish adoption rates with Modern Trade. Instead of navigating the hassles of downloading new apps or managing multiple logins, your customers can engage with your services through WhatsApp — a platform they already use daily. Our solution integrates seamlessly into their existing routines, enhancing usability and satisfaction by leveraging a familiar interface for all their ordering needs.

Feature
Streamline Your Sales Operations

Transform how your sales team operates with Modern Trade. Say goodbye to the days when your team was bogged down by routine tasks such as availability checks, quotations, and order placements. Our automated solutions handle these day-to-day inquiries, freeing up your sales professionals to focus on what they do best: winning new business and deepening relationships with existing customers.

Modern Trade's chatbot | Modern Trade Technologies
Order updates | Chat App | Modern Trade Technologies
Feature
Deliver A Vastly Superior Customer Experience

Let your customers place orders by text or voice round-the-clock - in the language they are most comfortable in. Real-time order updates, payment reminders and marketing promotions are automatically sent for all customers, ensuring a high quality and consistent experience for your customers wherever they are.

Feature
Elevate Your Marketing With Actionable Insights

Leverage Modern Trade to send targeted marketing promotions directly to your customers and acquire insights from their interactions. By integrating data from customer conversations and order histories, we create a comprehensive profile of each customer’s preferences and behaviours. This enriched data allows you to tailor your marketing strategies more effectively, enabling better results for you and better experiences for your customers.

Powerful sales insights | Admin dashboard | Modern Trade Technologies
UNDER THE HOOD
How It Works
View product demo | Modern Trade Technologies

View Product Demo

How it works | AI | WhatsApp Business API | Modern Trade Technologies
How it works | AI | WhatsApp Business API | Modern Trade Technologies
Did you know? | Modern Trade Technologies
Did you know?

A recent study by Salesforce uncovered that salespeople spend an average of more than 30% of their time on administrative tasks

pricing
How We Approach Pricing

Modern Trade is committed to delivering value through a flexible and transparent pricing approach. We understand that every business has unique needs, which is why our pricing is tailored to ensure you pay only for the solutions that drive the most value for your organisation. Instead of a one-size-fits-all model, we offer a dynamic pricing structure that aligns with your specific requirements and usage.

Our pricing reflects our commitment to your success. As you derive more value from Modern Trade, our incentives grow, motivating us to continually enhance our service and deliver exceptional results. We also offer additional services, including seamless ERP integration and customised messaging capabilities, to ensure our solution fits seamlessly into your operations.

Ready to see how Modern Trade can elevate your business? Schedule a meeting with us today to discuss your unique needs and discover how our tailored solutions can drive success for your organisation.

Schedule a meeting
Sales Journey | Modern Trade Technologies
Basic Fee

US$30/month per user account

Proactive Messaging Fee

US$0.10 per message
(order status updates, payment reminders)

Reactive Messaging Fee

US$0.20 per message
(response to customer messages)

Payment Collection Fee

1% of collected amount (PayNow), 4% of collected amount (Credit Card)

Integration and Customisation Services:
Integration of Modern Trade with your ERP systems (e.g., order management system, inventory management system)
Customisation of our reactive messaging capabilities to improve performance for your specific use case

* Each company account (with at least 1 user account) comes with a complimentary WhatsApp Business account and complimentary setup and linkage of that account with Modern Trade

Chat with us | Modern Trade Technologies
Questions?

Chat with us using the live chat widget towards the bottom right and expect a response within 1 hour during standard business hours

blog posts

Our Latest Posts

Examine the revolutionary impact of automated messaging on FMCG businesses - particularly in emerging markets

The transformative impact of automated messaging on FMCG suppliers

Discover how conversational commerce, powered by AI and chatbots, is transforming the e-commerce landscape

The transformative impact of automated messaging on FMCG suppliers

Explore how chatbots transform modern business communications, enhance customer satisfaction and improve operational efficiency

The transformative impact of automated messaging on FMCG suppliers

Uncover how technology and automation drastically reduce sales administrative tasks and drive revenue growth

About us
About Modern Trade

At Modern Trade, our mission is clear: to empower the modern B2B sales representative with state-of-the-art technology.

Our story is rooted in real-world experience and understanding of the challenges faced by sales teams on the front lines. Through our previous startup venture, our founding team encountered firsthand the tension between field sales activities and administrative duties, as well as the frustration customers feel when dealing with unresponsive sales representatives.

Our team brings together a diverse array of talents and backgrounds, from corporate boardrooms to vibrant startups, across sectors from aviation to e-commerce. We understand the unique challenges faced by businesses of all sizes and are committed to providing solutions catered to your specific needs.

We invite you to join us on this journey to redefine sales for the modern era.

contact us
Get in Touch
with Us!
Location | Address | Modern Trade Technologies Pte Ltd | Singapore
100 Peck Seah Street
#08-14 PS100
Singapore 079333
Chat App | Admin Dashboard | Solutions by Modern Trade Technologies